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Thursday, 2 December 2010

SW Trains update for Friday December 3rd

Revised service planned for South West Trains on Friday 3 December
Special timetables in operation for several routes to make best use of trains for passengers
Map on website to help customers identify the planned extent of services in their area

South West Trains is advising passengers that a revised train service is planned for Friday 3 December as a result of continuing disruption caused by severe weather.

A set of revised timetables have been prepared to make best use of the trains and crew expected to be available and to try to deliver the most robust level of service for passengers tomorrow.

Passengers can also access a colour-coded map on the website to identify whether services are planned to run from their local station.

South West Trains is advising passengers to check for up-to-date travel information and leave additional time for their journeys as journey times may be extended. Information will continue to be provided and updated on the South West Trains website (www.southwesttrains.co.uk) and National Rail Enquiries website (www.nationalrail.co.uk) or customers can call the snow hotline on 0845 301 7641. Passengers are also advised to review customer information screens at stations or speak to a member of station staff.

Andy Pitt, Managing Director of South West Trains, said: "Severe weather is continuing to cause disruption to road, rail and air transport in many parts of the country, including train services on our network. We understand the impact this is having on our customers, and would like to thank them for their patience during these difficult conditions. We are doing all we can in partnership with Network Rail to keep passengers updated and our trains moving.

"We expect the poor weather to continue for several days and we have decided to put in place a revised timetable. This is to ensure we make the best use of the resources we have available, and help give passengers more certainty on what services they can expect to operate. Our advice to passengers is to continue to check for updates before they travel and to allow longer for their journeys. Our staff are working incredibly hard in freezing conditions to keep our services running well as keeping our depots and stations clear and safe, and I would like to thank them for their efforts."

Summary of services planned for Friday 3 December

Revised timetables, which are available online at www.southwesttrains.co.uk, will be in operation for the following routes and services

London Waterloo to Bournemouth and Weymouth
London Waterloo to Alton and Basingstoke (stopping service)
Fast trains London Waterloo to Woking, Guildford and Basingstoke
London Waterloo to Salisbury, Yeovil and Exeter
Southampton to Salisbury and Portsmouth
London Waterloo to Haslemere and Portsmouth
London Waterloo to Epsom and Dorking
Stopping services to Woking, Guildford and Kingston via Wimbledon
London Waterloo to Reading, Windsor and Kingston via Richmond

Full details on service frequencies, and information on last trains is also available on the South West Trains website. Passengers are advised to travel in advance of the last trains if possible . Customers should note that these timetables are for South West Trains services only.

The following routes will have no service on Friday 3 December

Ascot to Ash Vale
Aldershot to Guildford
Chessington branch
Hampton Court branch
Leatherhead to Effingham Junction
Salisbury to Bristol
Shepperton branch
Virginia Water to Weybridge

A network map detailing the stations South West Trains expects to provide a train service is available online at www.southwesttrains.co.uk/uploads/snowplanmap.pdf

Passenger information

Passengers are advised to check for up-to-date travel information and leave additional time for their journeys.
Check the South West Trains Website at www.southwesttrains.co.uk which provides service updates
Visit the National Rail Enquiries (NRE) website at www.nationalrail.co.uk which includes all information about current disruption ( www.nationalrail.co.uk/status), live departure boards of train services and journey planners
National Rail Enquiries (NRE), has set up a dedicated phone hotline to provide passengers with up to date information about disruption caused by snow. The number is 08453 017641 and allows passengers to hear recorded information about the train company they travel with
Subscribe to NRE Twitter updates at @nationalrailenq

Radio Jackie will bring you travel updates throughout the day - stay tuned and please get in contact with your stories. 0208 288 1078
posted by Radio Jackie News Team @ 6:22 pm  

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