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Friday, 23 September 2011

New Malden school parents call for TFL apology

Parents at a school in New Malden are demanding an apology from Transport for London.

It’s after a group of inspectors seemingly targeted new pupils from the Holy Cross school travelling home on the bus.

Six young girls were taken off the free bus, issued with fines and left on the side of the road – because they didn’t have an Oyster Card.

One of the girl’s parents, Karen Cracknell, spoke to Radio Jackie's George Alderman.



Another of the girl’s parents, Louisa Dunne, says three policemen at the bus stop should have done more for the children.



When asked TFL declined an interview but did release the following statement:

‘Although the Revenue Protection Inspectors dealt with this situation according to TfL policy, we recognise that the situation could have been handled differently and perhaps more sensitively.

Passengers who wish to submit an appeal against the penalty fare can do so following instructions included in correspondence that will be sent to them confirming the penalty fare and their right to appeal.’
posted by Radio Jackie News Team @ 8:16 am  

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