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Thursday, 3 August 2017

Everything you need to know about the Waterloo disruption starting this wekeend

From this Saturday, until the 28th, fewer South West Trains services will run while work starts to extend platforms at Waterloo.

This will allow longer trains with more seats and more space for passengers.

There will also be works on a number of weekends throughout 2017 which will also reduce the number of trains in service.

During August, the impact on your journey will vary depending on when and where you travel but as fewer trains will be running, your journey might be changed in the following ways, even if you are not travelling into London:

* The majority of stations will have fewer train services
* Services and stations will be busier than usual, especially in the morning and evening peaks on weekdays
* Some journeys are likely to take longer
* There will be queuing systems outside some stations
* A small number of stations will be closed
* Other operators’ services will also be busier while passengers take alternative routes, including London Underground.

SW Trains says to help with the disruption, it will.

* Run longer trains throughout the day to provide more space and help you travel outside of the busiest times
* Temporarily open platforms 20-24 (the former Waterloo International Terminal) to reduce some of the impact of closing platforms 1-9
* Continue to provide information in advance to help you plan your journey
* Work round the clock to finish the works as quickly as possible

Stay tuned to Jackie for regular travel reports across the time period, or follow us on Twitter @Jackie_Travel

If you'd like more detailed help, please call and ask to speak to a member of the travel team on 0208 288 1078


The station will operate a one way system.

Times to Avoid:



Fewer trains will call during this time and passengers who usually travel from other nearby stations may choose to travel from here.

Times to Avoid:


Hampton Court

Likely to be busier than usual as passengers who usually travel from alternative stations may temporarily travel from here. You may have to queue and some journeys may take longer. Fewer trains will be running overall.

Trains to and from Hampton Court will only run to Surbiton.

Passengers for London and other stations will need to change at Surbiton.

Times to Avoid:

•10:00am-4:30pm on weekdays.


No trains will call at Earlsfield station on weekdays, in either direction, during the morning and evenings.

•The station will be closed until 10:00am and again from 4:30pm to 7:30pm
•Trains will stop at Earlsfield in both directions between 10:00am and 4:30pm and after 7:30pm.

Chessington North/ Chessington South

No trains will operate between Chessington South and Malden Manor.

During this time an enhanced rail replacement bus service will call at these stations and carry passengers to Worcester Park for travel towards London. Journeys will be extended by up to 45 minutes so please allow extra time to complete your journey.

Clapham Junction

Approximate queuing time is 30 minutes during peak times.

Times to Avoid



Significantly fewer trains will arrive and depart from Kingston.

All trains to London Waterloo will run via Twickenham and Richmond, extending journey times by approximately 20 minutes.

Trains will only depart from Platform 1 and 2.


No trains will call at Norbiton as it’s closed.

Passengers are advised to travel from alternative nearby stations, including Kingston and New Malden or by alternative transport.
posted by Radio Jackie News Team @ 4:56 pm  

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