Radio Jackie News banner

107.8 Radio Jackie - Bulletins aired each hour

Saturday, 16 January 2021

BT is urging anyone receiving scam calls to report them.

It's after a number of people in the Kingston area claim they've been contacted by someone purporting to be from the telecoms company.

The person warns that the phone line and internet will be cut off, but some people who have received the calls aren't even BT customers.

BT says you should report any suspicious activity on their website and also contact national advice centre Action Fraud.

A BT Spokesperson told Jackie News:

“We take our customers’ security very seriously and proactively warn them to be on their guard against scams.

“All our customer service advisors are trained o give them help and advice if customers receive scam calls and we have a specialist team to support customers who are victims of scams.

“We’ll never call or email a customer to ask for remote access to their computer or ask for personal information (including bank details) unexpectedly and we’ll never call from an ‘unknown’ number.

“If a customer is suspicious, or uncomfortable about what’s being asked, we always recommend that they hang up the phone, and report the call to our BT Call Protect service.

“Our advice is that customers should never share their BT account number with anyone and to always be wary of calls or emails that are not expected.”

posted by Radio Jackie News Team @ 11:31 am  

Top of Radio Jackie News page here.

RJ Home button

One of many reasons why we are so useful to South West London... our very own news team bringing you stories that are relevant to you and your area.
If you have a press release or would like to send in news then pop off an e-mail to [email protected]

radio Jackie News Twitter
Follow Jackie News at

Listen to Jackie's latest News and Travel
Radio Jackie Latest News  Radio Jackie Latest Travel
News Team - - Local news 24 hours a day

news reader
Lucy Mayer
Lucy is the News and Travel Editor. Find out more about her on the Presenters page.

news reader
Luke Williams
Luke spends his free time playing synthesisers and watching old sitcoms. Journalism helps remind him of the 21st century.

news reader
Chloe Norman
Chloe presents both news and travel - find out more about her on the Presenters page.

news reader
Alex Loveridge
Alex loves watching tennis at Surbiton and Wimbledon and also plays a bit too. He swims at Richmond, but not in the Thames.

news reader
Mike Oban
Mike enjoys playing and watching sports and is a budding football coach.

news reader
Jacqui Kerr
Jacqui enjoys all sports and has had a go at most! She loves talking, current affairs, music, and walking her polar-bear-sized dog.

news reader
David Walker
David´s philosophy is you only live once so go out and grab every opportunity no matter how small.

news reader
Sharmeen Ziauddin
Sharmeen lives in Worcester Park and loves lie-ins, kittens, books, politics, make-up and anything with sugar in it, but hates Monday mornings with a vengeance.

news reader
John Beesley
John lives in Hounslow. He enjoys beer and singing with barbershop quartets and choruses, though not necessarily in that order.

news reader
Emily Dexter
Emily is creative and has wide-ranging interests.

news reader
Amelia Beltrao
Amelia thinks living in New Malden definitely has its benefits: she gets the shops and beautiful riverside from Kingston, can walk her dogs on the common and visit the tennis in Wimbledon, as well as having a great range of Asian culture and cuisines on her high street.

news reader
Abby Chitty
Abby is from Southfields and her favourite band of all time is The Killers.

news reader
Nick Ellerby
Back in the UK after six years in Brazil, Nick is missing the sun. He's a big fan of cricket, stand-up comedy and all things radio.

news reader
Katie Waple
Katie presents both news and travel - find out more about her on the Presenters page.

news reader
Michael Maitland-Jones
Michael enjoys reading, swimming and playing songs on guitar.

news reader
Annie Smith
Annie grew up in Molesey. You can often find her cycling (badly) along the tow path by the river in Kingston or walking her dog Scout in Bushy Park.