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Saturday 23 October 2021

People in Hounslow are seeing “severe disruptions” to waste and recycling collections.

The council has issued an apology and says the issue is down to “unforeseen circumstances.”

Anyone who has had a collection missed,  is being encouraged to report it online so it can be re-booked. 

Cllr Guy Lambert, Cabinet Member for Highways, Recycling and Companies said:

"We are currently experiencing disruption in waste and recycling collections across the borough. The pandemic and shortages of qualified HGV drivers have caused exacerbating strain on our excellent Recycle 360 workforce.

This extraordinary pressure resulted in a short interruption to our full waste and recycling service yesterday which is now resolved. The Council and Recycle 360 are working together to effectively respond to the ever increasing demand in the service.

"Despite these challenges we will work hard to continue to provide a regularly uninterrupted service just like we did throughout the pandemic.

"Recycle 360 crews have already commenced work to catch up with every missed collection across the borough. The delay yesterday will regrettably cause some delays for other residents as we work through the backlog. Crews will continue to make collections throughout the week including the weekend.

"Residents are advised to present their bin and recycling boxes for collection on the normal day of collection and leave it out until it has been collected.

"We recognise that delays are frustrating and we're sorry for disruption where it has occurred.

"If your collection has been missed please report it using our online form via our website."

posted by Radio Jackie News Team @ 12:12 pm  

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