Friday, 16 October 2020
A new report claims some women giving birth at Chelsea and Westminster hospital are lacking the post-natal support they need
The maternity team at the trust, which also runs the West Middlesex in Isleworth, says it welcomes the report.
Healthwatch Richmond spoke to 400 women about their experiences of birth at the sites.
One anonymous respondent claimed she hadn’t been able to wash during her stay in hospital or have a bowel movement.
She claims that when she asked for support to do these things it was refused saying “I was expected to fend for myself without support.”
Some women also reported feeling rushed when booking appointments and expressed concern over the accuracy of the information being taken.
Overall, patients spoke of supportive and caring staff but Healthwatch Richmond says there were also a large number of negative comments.
A maternity team spokesman said;
"We want to thank Healthwatch Richmond for their support and energy in producing this report.
"We welcome the findings to help us drive any improvements we may need to make in relation to: visitor restriction policies, experiences of postnatal care particularly on the ward, virtual appointments and communication especially that being offered online.
The leadership team are committed to reviewing these recommendations in order to enhance the quality of care given to women, in particular the postnatal period, in preparation for current and future planning."
posted by Radio Jackie News Team @ 7:13 am
