That's according to The Observer.
Twickenham Lib Dem MP Munira Wilson says a constituent is stuck in Kabul, and they refused to take his details and advised he sign up for email alerts.
Tooting Labour MP Dr Rosena Allin-Khan says she’s been sending emails, and “to think they’ve been ignored is both heartbreaking and infuriating”.
The government says they’ve been “working tirelessly” and have deployed a 24/7 to triage incoming emails and calls.