The union behind an upcoming strike of British Airways ground staff at Heathrow says workers have "had enough" of "asking nicely" for a return to pre-pandemic salaries

The GMB's Nadine Houghton insists she's sorry about the disruption it'll cause.

The company says it's offered a 10% one-off bonus - which was rejected.

Nadine insists her members are putting-up with abuse on low wages - giving this example of an incident: